Job Description

Area Service Manager - Western US

At ABB, we are dedicated to addressing global challenges. Our core values: care, courage, curiosity, and collaboration - combined with a focus on diversity, inclusion, and equal opportunities - are key drivers in our aim to empower everyone to create sustainable solutions. Write the next chapter of your ABB story.

This position reports to

Country Service Manager

Your role and responsibilities

In this role, you will have the opportunity to implement the service strategy and drive service growth at the respective unit level. Each day, you will lead the Service organization and be responsible for the P&L to achieve performance targets and to optimize the utilization of Service resources. You will also showcase your expertise by running the day-to-day service business to ensure profitable growth and improvement of service productivity. The work model for the role is: Remote This role is contributing to the Electrification Smart Power division in the Western US Region. You will be mainly accountable for: • Creating and driving implementation of service strategy as a member of the management team. • Ensuring that strategic plans are implemented consistently in the service organization through collaboration with other businesses. • Driving, implementing, reporting, and monitoring of performance targets as part of the respective unit P&L (financial, productivity, investments, customer satisfaction, operational excellence, etc.). • Investing in improving the quality of existing service products and in developing new service products to expand the portfolio in line with global direction.

Qualifications for the role

• Bachelor's degree or equivalent military and/or related experience, and 8+ years of experience in service management, with a track record of managing P&L responsibilities.
• Proficiency in project management tools, excellent communication and problem-solving skills, and knowledge of industry-specific software and regulations.
• Understanding of Occupational Health and Safety (OHS).
• Knowledge around Compliance & Risk Management.
• Experience with critical power equipment highly preferred.
• Ability to travel 30-40%.
• Candidates must already have a work authorization that would permit them to work for ABB in the US.

More about us

ABB Smart Power provides energy distribution solutions for data centers, industrial and manufacturing plants, critical infrastructure and commercial buildings. The Division’s technical teams work closely with industry partners, delivering advanced solutions that support rapid growth, energy transition, and sustainability objectives. The Division’s portfolio includes industrial circuit breakers, low-voltage systems, motor starting applications, and safety devices like switches and relays. Its Power Protection unit supports the world’s largest data center companies with advanced energy-efficient UPS solutions. The Division’s ABB Ability™ Energy Manager provides a scalable, easy-to-use platform that helps organizations save energy and reduce CO2 emissions. We value people from different backgrounds. Apply today for your next career step within ABB and visit to learn about the impact of our solutions across the globe. #MyABBStory We look forward to receiving your application. If you want to discover more about ABB, take another look at our website Equal Employment Opportunity and Affirmative Action at ABB ABB is an Equal Employment Opportunity (EEO) and Affirmative Action Employer encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regard to their race, creed, color, ancestry, religion, sex, national origin, citizen status, age, sexual orientation, gender identity, disability, marital status, family medical leave status, or protected veterans status. For more information regarding your (EEO) rights as an applicant, please visit the following websites: As an Equal Employment Opportunity and Affirmative Action Employer, applicants may request to review the Affirmative Action Plan of a particular ABB facility between the hours of 9:00 A.M. - 5:00 P.M. EST Monday through Friday by contacting an ABB HR Representative at 1-888-694-7762. Protected veterans and qualified individuals with a disability may request a reasonable accommodation if you are unable or limited in your ability to use or access ABB's career site as a result of your disability. You may request reasonable accommodations by calling an ABB HR Representative at 1-888-694-7762 or by sending an email to [email protected]. Resumes and applications will not be accepted in this manner. #LI-Remote While base salary is determined by things such as the successful applicant’s qualifications and experience, this position is expected to pay between $92,500 and $171,500 annually and is eligible for a short-term incentive plan/annual bonus. myBenefitsABB.com

Job Tags

Temporary work, Remote job, Work visa, Monday to Friday,

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