At Under Armour, we are committed to empowering those who strive for more, and the company's values - Act Sustainably, Celebrate the Wins, Fight on Together, Love Athletes and Stand for Equality - serve as both a roadmap for our teams and the qualities expected of every teammate.
Our Values define and unite us, the beliefs that are the red thread that connects everyone at Under Armour. Our values are rallying cries, reminding us why we're here, and fueling everything we do.
Our pursuit of better begins with innovation and with our team's mission of being the best. With us, you get the freedom to go further - no matter your role. That means developing, delivering, and selling the state-of-the-art products and digital tools that make top performers even better.
$20.50-$30.74 per hour!
The Full Time Tailor is responsible for connecting with our customers to ensure Under Armour gear fits in a way that is custom to their needs. They will provide flawless, high-quality, timely alterations that exceed customer expectations. With the support of the Full Time, Tailor our customers will leave feeling a unique and elevated experience at our Campus Store. At Under Armour, this role will support in developing a tailoring program for our Campus Store and local area. The Full Time, Tailor will also be responsible for hiring, training and developing additional tailors in store. This role will support store leadership in developing overall tailoring program for Campus Store and local stores.
We count on our Full Time, Tailor to:
• Assess customers’ needs to provide flawless alteration support to ensure their needs are met. Take customer measurements and train the team on measuring.
• Detailed and accurately record customer information to prevent errors.
• Execute seamless high-quality hemming by providing a unique experience that meets the needs of the customer. Train the team on hemming excellence. Alter garments to improve the fit for the athlete.
• Train and model a first-class customer service – someone who loves customers, style and loves to train their team to do the same.
• Strategize and implement initiatives to personalize the shopping experience and build customer relationships and drive brand connection.
• Train and coach tailor teammates to provide an experience unique to Under Armour.
• Lead and develop KPIs that support growth of the experience
• Observe athlete shopping behaviors and actively listen to their needs to provide suggestions on alterations.
• Promote UA Rewards to build customer base and long-term athlete relationships.
To be considered for this role, you must meet these minimum requirements:
• At least 18 years old
• High school degree or equivalent
• Proven experience working as a tailor
• Sound knowledge of Under Armour fabrics, clothing design & construction
• The ability to use a sewing machine
• Attention to detail and exceptional customer service
• Available to work 32 to 40 hours a week, including evenings, weekends, and holidays
• Comfortable and/or willing to learn technology (such as hand-held and mobile devices)
• Strong communication skills
• Can stand, lift, walk, bend and lift cartons weighing up to 25 lbs. during each work shift with or without an accommodation
The Full Time Tailor is responsible for connecting with our customers to ensure Under Armour gear fits in a way that is custom to their needs. They will provide flawless, high-quality, timely alterations that exceed customer expectations. With the support of the Full Time, Tailor our customers will leave feeling a unique and elevated experience at our Campus Store. At Under Armour, this role will support in developing a tailoring program for our Campus Store and local area. The Full Time, Tailor will also be responsible for hiring, training and developing additional tailors in store. This role will support store leadership in developing overall tailoring program for Campus Store and local stores.
ADDITIONAL RESPONSIBILITIES (may include):
Sales & Omni
Brand image & Customer Experience
Retail Operations
Leadership & Team Collaboration
At Under Armour, we are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates without regard to race, color, religion or belief, sex, pregnancy (including childbirth, lactation and related medical conditions), national origin, age, physical and mental disability, marital status, sexual orientation, gender identity, gender expression, genetic information (including characteristics and testing), military and veteran status, family or paternal status and any other characteristic protected by applicable law. Under Armour believes that diversity and inclusion among our teammates is critical to our success as a global company, and we seek to recruit, develop and retain the most talented people from a diverse candidate pool. Accommodation is available for applicants with disabilities upon request.
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