Job Description

This role will be responsible for ensuring compliance with company standards, health and safety regulations, and operational procedures.

Key Responsibilities:

• Conduct routine quality assurance inspections across different restaurant locations to ensure compliance with food safety, hygiene, and operational standards.
• Identify areas for improvement and provide actionable feedback to General Managers and Area Managers.
• Train and support restaurant teams on best practices related to food handling, sanitation, and operational efficiency.
• Assist in the development and implementation of quality control procedures to enhance customer experience and operational excellence.
• Investigate customer complaints related to food quality or service and recommend corrective actions.
• Ensure adherence to local health department regulations and company policies.
• Maintain detailed reports on inspections, compliance status, and any corrective actions taken.
• Collaborate with cross-functional teams to improve restaurant performance and consistency across locations.

Qualifications & Skills:

• Prior experience in the restaurant industry (quality assurance, operations, or management preferred).
• Strong understanding of food safety regulations (e.g., HACCP, ServSafe certification is a plus).
• Bilingual (English & Spanish) required for effective communication with restaurant staff and management.
• Ability to travel between multiple restaurant locations as needed.
• Strong attention to detail and problem-solving skills.
• Excellent verbal and written communication skills.
• Ability to work independently and collaboratively with different teams.

What We Offer:

• Competitive salary
• Opportunities for career growth
• Supportive and dynamic work environment
• Travel reimbursement for work-related visits

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