Job Description

We are seeking a talented Restaurant General Manager to oversee our fast casual establishment. Great growth opportunity with a company that has a strong culture and work life balance. As the General Manager, you will play a key role in ensuring operational excellence, delivering exceptional customer service, and driving the success of our quick-service restaurant.

Responsibilities:

• Operational Management: Oversee the day-to-day operations of the restaurant, including managing staff, monitoring inventory, ensuring food safety standards, and maintaining a clean and efficient environment.
• Team Leadership: Recruit, train, and motivate a high-performing team of employees, including kitchen staff, cashiers, and front-of-house personnel. Provide ongoing coaching and development to ensure exceptional service, productivity, and teamwork.
• Customer Satisfaction: Prioritize customer satisfaction and ensure a positive dining experience for every guest. Respond to customer inquiries, resolve issues, and continuously seek opportunities to enhance service quality and efficiency.
• Financial Performance: Manage costs and expenses, including labor, inventory, and supplies, to achieve financial targets and maximize profitability. Implement strategies to drive sales, control expenses, and optimize overall financial performance.
• Quality Control: Maintain high standards of food quality, consistency, and presentation. Monitor food preparation processes, conduct regular inspections, and implement corrective actions to ensure compliance with health and safety regulations.

Qualifications:

• Proven experience as a General Manager in a fast casual or fast food restaurant.
• Strong leadership skills with the ability to motivate and inspire a diverse team.
• Excellent communication and interpersonal skills.
• Solid understanding of restaurant operations, including food preparation, service, and safety protocols.
• Financial acumen with the ability to analyze financial reports and manage budgets.
• Proficient in using POS systems and restaurant management software.
• Ability to work in a fast-paced environment and effectively handle pressure situations.
• Flexibility to work evenings, weekends, and holidays as required.

If you are a dedicated leader with a passion for exceptional service and a drive for results, we want to hear from you.

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