Teller Job at Granite Bank, Cold Spring, MN

ajcvT0NkY1MwMi9mS0R0Z291ckQ3dUxv
  • Granite Bank
  • Cold Spring, MN

Job Description

Department: Retail Banking

Location: Cold Spring

Position Type: Part-Time

FLSA Status: non-exempt

Job Summary

As a Teller you will be a pivotal part of our commitment to delivering exceptional service to our customers. Reporting to the Operations Manager, your role will encompass a wide range of responsibilities, including processing customer transactions, handling phone inquiries, and ensuring a superior customer experience.

Job Responsibilities

  • Create a welcoming atmosphere for our customers.
  • Process transactions accurately and efficiently.
  • Accuracy in cash counting, ensuring cash drawer is in balance, within assigned limits and is secure.
  • Understand and comply with the related laws and compliance regulations that pertain to the job function. Examples include Bank Secrecy Act, Privacy, and Funds Availability. This also includes following bank-wide policies and procedures.
  • Cross-sell bank products and services during teller interactions, contributing to revenue growth.
  • Professionally handle incoming calls, directing calls to the appropriate departments or individuals when necessary.
  • Cultivate strong customer relationships by actively listening to their concerns and providing prompt solutions.
  • Manage escalated customer issues with professionalism and efficiency, escalating when necessary.
  • Collaborate with the Operations Manager and Customer Service team to implement customer feedback and improve overall service quality.
  • Additional duties as assigned.

Qualifications/Skills

  • High school diploma or equivalent.
  • Proven experience in a customer service role, preferably in a banking environment.
  • Exceptional interpersonal skills, with an ability to empathize and build rapport.
  • Strong attention to detail and mathematical proficiency
  • Previous Cash Handling
  • Ability to effectively manage multiple tasks in a fast-paced environment.
  • Professional appearance and demeanor.
  • Detailed understanding of banking services and products.
  • Proficient in Microsoft Office Suite (Word, Excel, and Outlook) and relevant software programs.
  • Excellent communication, sales, and negotiation skills.

Job Tags

Part time,

Similar Jobs

Binding Minds Inc. (Certified Disability Owned Business Ente...

Office Administrator Job at Binding Minds Inc. (Certified Disability Owned Business Ente...

 ...information up-to-date and accurate Assist with scheduling, organizing meetings, and department activities Collect, scan, and process mail Responsibilities: Payroll Management Payroll Administration and Payroll Processing skills Experience working with ADP for... 

Metropolitan State University

Assistant Professor in Cinema Production | Metropolitan State University Job at Metropolitan State University

 ...is a .75 FTE, fixed-term position within the Department of Fine Arts and will start on August 18, 2025. A fixed-term position is a...  ...serving a diverse student body by delivering a student-centered education and using approaches that support equitable outcomes for all students... 

AKIRA/shopAKIRA.com

Store Manager - Polaris Fashion Place (Columbus, OH) Job at AKIRA/shopAKIRA.com

 ...our customers are styled by experts who eat, sleep, and breathe fashion. We live to make our customers look & feel good! They...  ...Ability to work in a collaborative environment and establish & sustain strong relationships with employees & managers Benefits and... 

Tempus Unlimited Inc.

Overnight Individual and Home Support Assistant Job at Tempus Unlimited Inc.

 ...their community. Tempus takes a person centered approach to all services. This is a part time overnight with some awake and asleep. ~ PCA...  ...A DL Tasks Cleaning: maintaining cleanliness throughout the home as needed, i.e.: dusting, wiping down counters, sweeping,... 

TOPEKA PUBLIC SCHOOLS

Secondary Newcomer Teacher for English Learners New to the Country Job at TOPEKA PUBLIC SCHOOLS

 ...High School Newcomer Teacher for English Learners New to the Country Highland Park High School Salary Range: 49,500-73,600 Educators of English Learners who are new to the country understand that instruction in language is not separate from the learning of content...